22 Feb 18
Hi, I want to commend Hannah (based in Hamilton) for her excellent customer service. Hannah was a delight to talk to. She was extremely friendly, helpful and courteous. Thanks to her lovely service and engaging personality, I am booked to have four new tyres (Dunlops) fitted later today. In a world where service can be average to say the least, it was fantastic to be greeted by Hannah's professionalism and friendly demeanor. I'm not a demanding person, and not a prima donna expecting or demanding slavish service, but just plain niceness is so refreshing. Nothing contrived about Hanna, she's just a great asset to your business. I sincerely hope she is advised of this feedback, and that her remuneration is reviewed in an upward trajectory! Well done, Hannah - thank you!
Sincerely, Brendon Judd