11 Jan 18
I was very impressed with the service that I received!Not only was the process simple and easy, but straightforward and extremely quick! The gentlemen that served me amongst multiple others was Jeremy(must be the name.) He offered me a coffee of which I accepted and let me carry on with my day while waiting mere minutes. What also impressed me was that his manors on the phone call that he received while already being on the phone call to another customer! I know this may not be a major achievement but in this day and age, you, unfortunately, see people only wanting to focus on one thing at a time! Jeremy is to be commended for his outstanding service not only to me but the other 4 customers(2 on the phone, 2 personally) in of a time span of 15-18mins.
What was also Really pleasing to see is the way he worked with his team members on "the floor." Obvious to me that he was of seniority, he allowed another teammate to "take control" of a situation while Jeremy did the "hands-on" work, allowing the other team member to feel important and of worth! Well done Jeremy, I hope you get to manage, own your own shop one day, I would definitely send my business your way. To note, I have already spoken of your service to a number of friends this morning! I hope you see an influx of business, even if it is 1 or 2 customers, I'm sure they will spread the word once they receive the service that I did! Cheers!